Shipping policy

Last Updated: August 2026

At BECO, we are committed to delivering your orders quickly, safely, and efficiently. This policy outlines our shipping process, delivery timelines, and other important information.

Order Processing

  • Orders are generally processed within 24–48 hours after payment confirmation.

  • Orders placed on Sundays, public holidays, and bank holidays will be processed on the next business day.

  • Once an order is dispatched, customers will receive an email or SMS confirmation along with tracking information.

Shipping Partners

To ensure reliable and timely delivery, we work with trusted logistics partners, including:

  • Shiprocket

The choice of courier partner depends on the delivery location and product availability.

Estimated Delivery Time

Location Delivery Time
Metro cities 3–5 business days
Tier-2 and Tier-3 cities 5–8 business days
Remote locations Up to 10 business days

Please note that delivery timelines are estimates and may vary due to weather conditions, public holidays, natural disasters, or unforeseen logistical challenges.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.

  • Free shipping may be available on selected orders or promotional campaigns.

  • Cash on Delivery (COD) orders may incur additional handling charges.

Order Tracking

After dispatch, customers will receive a tracking number through email or SMS.

You can use this information to monitor the status of your order in real time.

Delivery Attempts

Our courier partners will attempt delivery multiple times before returning the order to our warehouse.

Delivery may fail because of:

  • Incorrect address details

  • Recipient unavailability

  • Refusal to accept the package

  • Incomplete contact information

Please ensure that all delivery information is entered correctly when placing an order.

Delayed Deliveries

While we strive to ensure prompt delivery, delays may occasionally occur because of:

  • Adverse weather conditions

  • Public holidays

  • Government restrictions

  • Transportation disruptions

  • High seasonal demand

BECO will not be responsible for delays caused by factors beyond our control.

Undelivered Orders

If an order is returned because of an incorrect address, unsuccessful delivery attempts, or refusal to accept the package, additional shipping charges may apply before re-dispatch.

Damaged Shipments

If you receive a damaged, leaking, or defective product, please contact our support team within 48 hours of delivery.

To speed up the process, kindly provide:

  • Your order number

  • Photographs of the product

  • An unboxing video

  • Your contact details

Contact Information

For any questions related to shipping and delivery, please contact us:

Email: swatiagrawaldigital2026@gmail.com

Phone: +91 7568521853

Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM

By placing an order on our website, you acknowledge and agree to the terms of this Shipping and Delivery Policy.